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    Oh Land Rover...

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    • HammerheadFistpunch
      HammerheadFistpunch last edited by HammerheadFistpunch

      I'll spare you needing to watch the whole video.

      They bought a defender
      Check engine light came on
      Fixed the check engine light
      Cameras went out
      Fixed cameras
      Check engine light came back on
      Engine needs to be replaced
      Instead of new car with 2nd engine they opt for a less cool trim in a different color but with the winch
      Winch is installed but DOA
      New winch installed
      Wiring harness damaged during install
      2nd defender inop.
      3rd same color, less cool trim defender chosen

      Yikes.

      mtdrift krustywantout DipodomysDeserti MybirdIStheword 4 Replies Last reply Reply Quote 8
      • jminer
        jminer last edited by

        @HammerheadFistpunch if this isn't the stereotypical lousy land rover experience I don't know what is.

        1 Reply Last reply Reply Quote 2
        • Highlander
          Highlander last edited by

          How do they expect to make any money on this vehicle if it takes 3 or 4 tries to get one that may be functional.

          Chariotoflove 1 Reply Last reply Reply Quote 6
          • ?
            A Former User last edited by

            It's sad that "the most dependable Land Rovers" ever built came under Ford's watch...

            And Ford's consistently dwelled in the lower quartile of vehicle reliability league tables for decades. That was as good as LR was ever going to get...

            1 Reply Last reply Reply Quote 3
            • mtdrift
              mtdrift @HammerheadFistpunch last edited by

              @hammerheadfistpunch Yeesh.

              1 Reply Last reply Reply Quote 0
              • adamftw
                adamftw last edited by

                I gotta watch this later. I'll sound like an apologist but I chalk the 2nd one up to a lousy dealership.

                HammerheadFistpunch 1 Reply Last reply Reply Quote 0
                • HammerheadFistpunch
                  HammerheadFistpunch @adamftw last edited by

                  @adamftw Possibly true, however it sounds like they are getting the YouTube star treatment with Engineers actually flying out to work the problems, so who knows.

                  adamftw 1 Reply Last reply Reply Quote 0
                  • adamftw
                    adamftw @HammerheadFistpunch last edited by

                    @hammerheadfistpunch Engineers coming out to diagnose a new model is more common than you think, but I don't disagree. My buddy was a service advisor for a high volume BMW dealer for a while and having some guys over from the motherland was pretty common when new models came in for service with weird issues. They actually had a separate two bay garage that they could hook the cars up to diagnostic equipment and they could run the machines from Germany.

                    HammerheadFistpunch 1 Reply Last reply Reply Quote 2
                    • HammerheadFistpunch
                      HammerheadFistpunch @adamftw last edited by

                      @adamftw That's what it sounds like is happening here.

                      undefined 1 Reply Last reply Reply Quote 1
                      • RamblinRover
                        RamblinRover last edited by RamblinRover

                        ˚┘̅└˚

                        HammerheadFistpunch 1 Reply Last reply Reply Quote 0
                        • krustywantout
                          krustywantout @HammerheadFistpunch last edited by

                          @hammerheadfistpunch Do you think if they didn't put all of the unneeded technology in this or just waited for future updates, could they have focused on reliability and gained some goodwill/reputation? I'm thinking problems like this are going to turn people off. I think many probably want to buy the new Defender because it looks cool and off road capable. I know everyone complains about Toyota and how slow they are to adopt the newest gadget in cars, but their shit always works (yes I know they have recalls but you know what I mean).

                          HammerheadFistpunch 1 Reply Last reply Reply Quote 2
                          • HammerheadFistpunch
                            HammerheadFistpunch @krustywantout last edited by

                            @krustywantout I think Toyota's excessively long dev cycles are a blessing to their reputation, not to mention their OCD about quality. I don't know if that would necessarily translate at JLR...but it couldn't hurt.

                            ? gmporschenut also a fan of hondas Adabofoppo 3 Replies Last reply Reply Quote 6
                            • HammerheadFistpunch
                              HammerheadFistpunch @RamblinRover last edited by

                              @ramblinrover I remain hopeful...though concerned.

                              1 Reply Last reply Reply Quote 0
                              • DipodomysDeserti
                                DipodomysDeserti @HammerheadFistpunch last edited by DipodomysDeserti

                                @hammerheadfistpunch Sounds like this thing isn't even mall rated. Looks like I'll be sticking with my twenty year-old Toyota, which doesn't even have ABS. Helps that I also don't have any money.

                                1 Reply Last reply Reply Quote 2
                                • Chariotoflove
                                  Chariotoflove @Highlander last edited by Chariotoflove

                                  @highlander said in Oh Land Rover...:

                                  How do they expect to make any money on this vehicle if it takes 3 or 4 tries to get one that may be functional.

                                  "brand" is the answer!
                                  wiseman.jpg

                                  Highlander 1 Reply Last reply Reply Quote 5
                                  • lokerola
                                    lokerola last edited by

                                    Death, taxes, and unreliable Land Rovers.....

                                    1 Reply Last reply Reply Quote 1
                                    • dieseldub
                                      dieseldub last edited by

                                      They spent an awful lot of money for that custom order Defender, too... Though it's actually a lot LESS money than how the average Defender is equipped was the interesting thing, but a custom order, stripped down Defender comes in right around the same spot as a well loaded Wrangler Rubicon in the high 50k range.

                                      And all that money doesn't buy a reliable car. Really insane the experience they're having. I think I would have let LR replace the engine on their original custom order Defender and see how it goes.

                                      HammerheadFistpunch 1 Reply Last reply Reply Quote 0
                                      • MybirdIStheword
                                        MybirdIStheword @HammerheadFistpunch last edited by

                                        @hammerheadfistpunch what I dont understand is why rich people still buy these. Repairs being expensive, fine. But the thing breaking constantly any being stuck at the dealership? Seems that would be unacceptable at any tax bracket.

                                        Tripper Jawzx2 2 Replies Last reply Reply Quote 2
                                        • boredalways
                                          boredalways last edited by

                                          The only thing that would be funnier is that Doug's new Defender has zero issues other than normal maintenance during his first year of ownership.

                                          1 Reply Last reply Reply Quote 2
                                          • HammerheadFistpunch
                                            HammerheadFistpunch @dieseldub last edited by

                                            @dieseldub that's what I'd do. But I understand their point that this is a business asset not a personal vehicle.

                                            dieseldub 1 Reply Last reply Reply Quote 0
                                            • Tripper
                                              Tripper @MybirdIStheword last edited by

                                              @mybirdistheword said in Oh Land Rover...:

                                              @hammerheadfistpunch what I dont understand is why rich people still buy these. Repairs being expensive, fine. But the thing breaking constantly any being stuck at the dealership? Seems that would be unacceptable at any tax bracket.

                                              So maybe some insight. There are a bunch of LRs at work. There is one LR4 and probably 7-8 Range rovers (a mix of RR and RRS). LR4 guy bought his used, keeps it nice (extended warranty) services at an inde. I actually think this is his wife's car as he rolls a jetta most days. The range rover folks...get a new one ever year or two, most with less than 15k on the clock. We're not back at full capacity but the die hard RR guy is here, his is a 2020 and his SIXTH in the 7 years I have worked here.

                                              I'd like to say that it's just the consultants and their $$$ here, but my wife's boss...same deal...I actually asked him what he thought when I was kicking around a used one as my "dad" car. He said, "We always buy them very slightly used and trade them when they get close to the end of the warranty, or when they start having a lot of problems. Usually with the air suspension"

                                              BaconSandwich MybirdIStheword Chariotoflove 3 Replies Last reply Reply Quote 1
                                              • dieseldub
                                                dieseldub @HammerheadFistpunch last edited by

                                                @hammerheadfistpunch I suppose, but I figured they had special ordered it very specifically for a reason and would want to keep to that package, otherwise it defeats the purpose of waiting 4 months for their custom optioned Defender to be delivered in the first place.

                                                It was an interesting package they had and now they're just getting some left over Defender that may have a few extras they don't want or may be missing some that they do.

                                                HammerheadFistpunch 1 Reply Last reply Reply Quote 0
                                                • BaconSandwich
                                                  BaconSandwich @Tripper last edited by

                                                  @tripper That's insane. I can't fathom having enough money to buy a new vehicle every year or so. It sounds like they have a really strange market cornered. I like the way they look, but that reliability sounds terrifying. Or a potentially cheap vehicle to buy after someone else has figured out how to fix all the issues.

                                                  Tripper 1 Reply Last reply Reply Quote 0
                                                  • Highlander
                                                    Highlander @Chariotoflove last edited by

                                                    @chariotoflove I'd buy Jeep over landrover any day and I'd never buy a Jeep.

                                                    1 Reply Last reply Reply Quote 3
                                                    • HammerheadFistpunch
                                                      HammerheadFistpunch @dieseldub last edited by

                                                      @dieseldub IF it were me I would have the new engine put in...but their goal is to do a series and dump it so resale may be important to them. The package they had was awesome, someone is going to get a good deal on a cool defender with a new engine.

                                                      1 Reply Last reply Reply Quote 1
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