@AkioOhtori Sounds like a nightmare, glad it got figured out. AirBnB, Uber etc. really took off during the time I was in my 20s living in San Francisco...I really really dislike how those companies are run (they're growing up and getting better, but still the bad taste won't go away), the sketchy games they played to get their footing, the politics etc.
With that being said...I've always been torn on their offering too. Clearly great value for money from a consumer standpoint, but what it does to existing industries, neighborhoods, affordability, etc...I really really want cities to pull up their pants and regulate the shit out of them. So many illegal listings, which in turn result in neighbors giving you the stink eye, needing to play silly games like pretending you're the owner's cousin...fuck that shit. It's not reasonable to put that, and the act of scouting the legality of a booking you made, on a customer. Both the platforms and cities need to be way stricter about throwing the book at illegal listings based on whatever rules are determined to be right for a community.
When single and pre-kid we used these platforms a fair bit, it saved us money and got to stay in some pretty cool places. But also a few sketchy experiences as mentioned above. Now with a kid we've either done these rentals in very tourist friendly places (e.g. non-urban listings like cabins, beach houses, etc.) or just suck it up and pony up the money for a hotel room that meets our needs. I'm not down to play any of those games or be in the middle of some weird situation when we're just trying to enjoy a family vacation with a little kid in tow.